Strategies to express corporate citizenship – frequently referred to as Corporate Social Responsibility (CSR) – are often managed in silos or otherwise detached from the core business. Positioning these strategies within a framework of nested systems – the company itself, its value chain, and the broader world it aims to improve – can make for […]

Each year seems to point us towards numerous projects in the same field. During 2023, we kept coming back to portfolio strategy – helping clients uncover the latent value in addressing multiple objectives at once rather than optimising them on their individual merits. The previous year, the recurrent theme was performance management, leading and recognizing […]

I’ve been reflecting on our 2022 projects and the attributes they share; the common themes that linked dozens of otherwise-unrelated engagements. Of course, the most significant change compared to 2021 and, above all, 2020, was the return to in-person work. After adopting Teams and Zoom as our principal enablers of collaboration, we have now dusted […]

Near my home in Rome is an unusual sort of bus stop. The sign says Piedibus and shows a children’s drawing of a foot-propelled school bus. A Piedibus or walking bus, has all the elements of a school bus – children, driver, a fixed route with pick-up and drop-off times – but no bus. In […]

Since lock-down began, I have lived the shift from IRL to virtual facilitation like the loss of a limb. We can still create useful conversations; we can still get the work done. But ‘remarkably good’ isn’t nearly good enough for me. My awareness of the constraints of our new two-dimensional reality makes me wonder about […]